Call Driver Service Chennai Privacy Policy
At Drive4U, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, mobile app, or services.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our driver services. This may include:
- Personal Details: Name, mobile number, email address, residential address
- Booking Details: Pickup/drop location, date and time, vehicle type
- Payment Information: UPI ID, card details (processed securely via third-party payment gateways)
- Location Data: GPS location to assign nearby drivers (only if permission is granted)
- Device Information: IP address, browser type, device model, app usage logs
2. How We Use Your Information
We use the collected data to:
- Confirm and manage bookings
- Assign the nearest available driver
- Send notifications, confirmations, and updates
- Improve the quality and safety of our services
- Respond to customer support queries
- Comply with legal or regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- With verified drivers for service execution
- With payment gateways to process transactions securely
- With law enforcement authorities, if required by law
- With service providers like cloud storage and analytics platforms (under confidentiality agreements)
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These include:
- SSL encryption
- Secure servers
- Role-based access control
- Regular security audits
However, no method of online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic
You can choose to disable cookies through your browser settings, though this may affect the functionality of our site.
6. User Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw your consent or request account deletion
- Opt out of marketing communications
To exercise any of these rights, please email us at therdriver4u@gmail.com .
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, we securely delete or anonymize your data.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Third-Party Links
Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the “Effective Date” updated accordingly. We recommend reviewing this policy periodically.
11. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy, please contact:
Drive4U
Chennai, Tamil Nadu
Email: therdriver4u@gmail.com
Phone: +91 7397251745